Notification action is the way system will react when a notification triggers.

You can indicate one or more e-mail addresses to send a notification to. When all fields for entering addresses are filled, additional slots appear automatically. The header of the message will contain the name of the notification, and the name of the unit in the parentheses. The body of the letter will contain the text of the notification, where the tags will be replaced with specific values.

In addition, if the device allows, an image sent by the unit in the message may be attached to the notification. To do this, check the Attach image from triggered message option.

 To receive a notification by e-mail, in the general properties of the billing plan, specify the e-mail address from which system messages will be sent.

Key in one or more telephone numbers in the international format, for example, +375293293294. When all slots to enter phones are filled, additional slots appear automatically.

 Note that if the Can send SMS checkbox is not selected in the user properties, then the corresponding notification delivery method becomes unavailable.

A notification can be displayed in a popup window. It can be silent or accompanied by a specific sound. If no URL is given for the sound, the standard tune will be used. Otherwise, enter sound URL to use a custom tune. Recommended file size is up to 0.5 MB.

There is a possibility to inform on a notification triggering by blinking a minimap. To enable this option, indicate the Blink minimap flag in this section.

 Attention!
Different browsers can have restrictions regarding formats of audio files:

To highlight a notification, you can set an individual color to it. This color will be applied to the background of the triggered notification so that you could easily notice it.

In this case upon notification triggering a mobile notification is sent to a user/users of an application. Choose the necessary application in the upper field. Then the system checks the possession of the necessary rights towards users: View detailed item properties, Act as given user. Current user as well as the creator of a resource to which a notification belongs are checked for the possession of these rights. Afterwards on the basis of this check a list of users is formed in the field below. Here you can indicate a user/multiple users (choosing the corresponding flags) or all the users (holding Ctrl and checking any user checkboxes) to whom a notification will be sent. To facilitate the search, you can use the dynamic filter.

Note that mobile notifications service availability depends on the selected service package.

You can transfer a notice on the triggered notification to external systems. Choosing this measure it is necessary to indicate server address as well as HTTP request method (POST or GET).

In this case notification text is stored in unit history. Then a report on these events can be generated.

Upon checking this option the notification will be registered not only as event but also as violation, and one more report type will be available to you. For further information, see reports on Events and Violations.

For this action, choose a command to be executed over unit(s). The list consists of all commands configured in the properties of selected units. So, different commands on the list may be supported by different units. Support status is seen with special indicators:

• •  command is supported by all selected units;

•  not all of selected units support given command (see details in the tooltip).

For some commands, you should set additional parameters like input/output number, online report interval, etc.
More about executing commands…

Choose users whose access rights will be modified when trigger conditions occur. Specify access that will be applied to those users after the notification triggers. This feature can be used, for instance, in the following situation.

Counter values can be changed (or zeroed) when notification triggers. Select one or more counters (mileage counter, engine hours counter, traffic counter) and set new values for them.

Current values of mileage or engine hours counters can be stored as parameters in unit data messages (odometer or engine_hours correspondingly). These parameters can be used to create sensors on their basis (for example, engine hours sensor) and to get initial/final mileage in reports. For more precise calculations, it is recommended to store counters while the unit is parked, for example, once a day at night time.

A new status can be set for unit when a notification triggers. For instance, when unit enters a geofence, private state can automatically switch to business.

You can change the contents of unit groups when a notification triggers — add triggered unit to a group or remove it from a group. On the left, there is a list of all available unit groups. Move necessary groups to the right to Add to group or Remove from group sections.

Select report template, object, file format(s), and report parameters. Note that choosing an object, sometimes it is convenient to use the Triggered unit option — in this case a report is generated for the same unit that the notification triggers for. Afterwards, for the Content item specify whether you want to receive files/archives or the link on FTP server where the corresponding files/archives are stored. Indicate report interval: choose particular dates or specify any time interval for previous X minutes/days/weeks/months/years. Enter e-mail address(es) to which report to be sent upon notification triggering.

To find out more on file formats or parameters description, see Export Report to Files.

For report generating, it is necessary to possess the View messages and reports right.

If this action is selected, the current unit icon is replaced by the specified one when the notification triggers. The window with the available icons is opened by clicking the Library button.

After the notification triggers, a new round can be created for a unit. For example, when one round is finished, a new round can be assigned, or when a unit leaves the geofence (for example, a garage), a new round is automatically created for it. More about the parameters that can be configured for rounds are described in the Routes section.

This feature can be used, for example, to reset driver automatically when the unit returns to the depot. This action can be completed successfully only if you have enough rights for the resource where the driver under question belongs — Create, edit, delete drivers. Note that driver resetting can take place only within the resource to which a notification belongs.

Similar to the previous one but concerns trailers. This action can be completed successfully only if you have enough rights for the resource where the trailer under question belongs — Create, edit, delete trailers. Moreover, the same as for driver resetting, trailers should belong to the same resource in order the action to be executed correctly.